Well I’m sorry to read this Diverse let me answer some of your Questions,
For appearance why not it read through the learning centre on this site may help you out a lot.
http://www.openlifegrid.com/LearningCenter/OpenlifeWiki/tabid/58/topic/Appearance/Default.aspx
And a Link there to our new appearance icons.
http://www.openlifegrid.com/LearningCenter/Forums/tabid/54/forumid/-1/threadid/1980/scope/posts/Default.aspx
Map rezzing well that will come up after 30 secs or so if not sooner,
And if you check the Openlibrary there are skins in there and a few starter clothes so that’s in your main inventory / Library / Openlibrary
And support well you only have to drop in the chat room for advice there is always someone there to help so I think your criticism there is totally unfounded so why not come in and find the real answers to your questions,
I have not seen you in the chat room at all asking for any help so maybe you are not aware of it go to main at the top of this website and down to chat room it will let you in or the chat icon on your left hand side and someone will be there to help you out.
And yes we are in Alpha/Beta stage but were going great guns and many Foundation Region holders here are from sl originally and still have there interests in sl as well.
And finally as for servers well I think you will find our specs are well better than you will maybe find on most virtual worlds as this link will show you